Information about our handling of the Coronavirus situation (COVID-19)
We are following all recommendations and guidelines from the Danish authorities and pay close attention to changes and new regulations. We are continuously adjusting the information below as new or sharpened guidelines come up.
The hotel industry is affected really bad right now. If you are forced to cancel your trip to Copenhagen due to covid-19, we hope that you will re-book your stay instead of cancelling.
Booking changes must be sent to firstname.lastname@example.org
Please note that we cannot change your booking if you have booked it through another travel partner (booking.com, expedia.com etc.). If that is the case, you need to contact them instead. We encourage you to book directly with us in the future so we can help you better.
Changed conditions in our kitchens
Our breakfastkitchen and guestkitchen is continuesly cleaned according to the Danish authorities regulations. Signs with restrictions and precautions will be visibel.
Breakfast-buffet will be available from the 15th of June. TO-GO-breakfast will be available until then (must be ordered a day in advance).
Changed conditions in your room
For health and safety purposes, our housekeeping staff will not be doing daily cleaning for our inhouse guests. The rooms will however still be cleaned on departure. If there is an urgent need for cleaning it can be arranged at the reception.
Protect yourself and others
We ask everyone to respect the seriousness of the situation at hand and advice to protect themselves and others from infection by following the recommendations of the health authorities.
- Wash your hands frequently or use hand sanitizer
- Cough or sneeze in your sleeve
- Restrict physical contact
- Pay attention to cleaning
- Elderly and chronically ill - keep your distance and ask others to pay attention
We recommend that anyone with questions regarding the covid-19 situation contact us via email at email@example.com
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